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In addition to being partners with AWS, Google and Microsoft, we have TIER III private clouds.

Cloud management refers to the process of maintaining control and oversight of cloud computing infrastructure, resources and services in public, private, hybrid or multi-cloud environments. As more enterprises work in cloud environments and rely on an increasing number of applications, it is essential to have tools, strategies and technologies in place to manage the corresponding increase in data, systems and workloads, and maintain control of cloud resources.

Management and oversight of technological resources located within an organization's physical premises. File servers, Domain Controllers, database engines, hypervisors, etc. We are brand- and version-agnostic, as we have a large team of specialists.

Advantages

Control: In an on-premises environment, you have full control over your servers, networks, storage, and systems.

Security: On-premises infrastructure offers greater security for sensitive or regulated data. You can implement physical and logical security measures according to your standards and compliance requirements.

Maintenance: It requires an internal IT team to manage and maintain hardware, software, and security components. This includes updates, patches, and troubleshooting.

• Scalability and resources
• Limited scalability
• Dedicated resources
• Flexibility and adaptability:

Managing on-premises IT infrastructure offers control, security, and customization.

It is a strategy that allows companies to access specialized skills and knowledge without the need to hire full-time staff, benefiting from either in-person or remote service.

1. 1 - Helpdesk: Focuses on managing queries and basic technical issues. It reduces downtime and improves end-user satisfaction.
2. 2 - SysAdmin: Involves the management and maintenance of operating systems, servers, and networks. External specialists ensure the optimal functioning of IT infrastructure.
3. 3 - IT Specialists: Professionals with specific skills in areas such as cybersecurity, databases, networking, among others. It allows companies to implement advanced solutions and adapt quickly to new technologies without incurring training or permanent hiring costs.
4. 4 - IT Consulting: Offers strategic advice and support in decision-making related to information technology. Consultants help define goals, plan projects, and optimize processes.

It provides an external and expert perspective that can drive innovation and growth, aligning technology with business objectives.

Outsourcing at these levels enables companies to be more agile, reduce costs, and focus on their core business activities.

It encompasses a range of capabilities that facilitate the efficient and secure operation of communication networks. Infrachannel has valuable partners in brands like Cisco, CheckPoint, Fortinet, Huawei, HP, Aruba, UBNT, among others.

Branch and campus connectivity:
Refers to the interconnection of remote offices and branches with the central headquarters. This involves configuring WAN and LAN networks for seamless communication.

Private services in data centers:
These services ensure connectivity and access to servers and applications within the organization's data centers. They include virtual network management and segmentation.

Virtual networks:
These services enable the creation of logical and isolated networks within a physical infrastructure. They are useful for segmenting traffic and improving security.

Many organizations are already international by having data centers in private or public clouds, and the need for communication between services and users is crucial for business continuity.

International links:
Selection of international providers, site interconnection, private connectivity, dedicated links, among others.

Internet and cloud connectivity:
These services ensure that devices are connected to the Internet and can access cloud resources. They include configuring routers, switches, and firewalls for secure connectivity.

Secure cloud connectivity:
Ensures that users can access cloud applications securely. This may include SD-WAN solutions and SASE (Secure Access Service Edge) architectures.

Content Delivery Networks (CDN):
CDNs replicate content on geographically distributed servers, reducing latency and improving access speed to applications and rich media.

Landline Telephony:
IP telephony systems (Asterisk, 3CX, Grandstream, AVAYA, etc.) The telephony service is provided via wired or wireless networks. It includes voice calls, data transmission, and fax services. It covers local and long-distance voice services, such as line subscriptions, call charges, and connection fees.

Mobile Telecommunications:
Includes mobile data and voice calls. It covers SMS services and line subscriptions.

Contact Center:
Contact centers are essential for businesses looking to improve customer interaction and agent efficiency, offering support through multiple communication channels and providing an enhanced customer experience.